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Sheraton Hanoi West

Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts.Sheraton Hanoi West features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.

Brand: Sheraton

A leader in transforming travel since 1937, Sheraton continue to innovate, meeting the way you see the world and welcoming locals and travelers alike to find a point of connection. Find Sheraton at the heart of hundreds of communities in more than 70 countries worldwide.
Bringing people together is what we’ve done since opening our first Sheraton in 1937. Now we’re deeply rooted in over 400 communities across the globe. We are proud to act as a point of connection for millions of travelers, many just like you. Welcome.

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Guest：I love the buffet breakfast! It was so good. And the service was amazing, very accommodating and helpful. Love their gym and sauna facilities.
Guest：My recent stay at the Sheraton Hanoi West Hotel was an exceptional experience and left a lasting impression on me as a first-time guest. From the moment I arrived, I was struck by the elegant atmosphere and the warm hospitality that defines the Sheraton brand. The hotel’s location by West Lake provides a peaceful and scenic escape from the busy streets of Hanoi, yet it’s conveniently close to the city center, making it easy to explore the local attractions and cultural landmarks. The check-in process was smooth and efficient. The staff greeted me with genuine smiles and offered a refreshing welcome drink, which immediately set a positive tone for my stay. Throughout my visit, I found the staff to be attentive, professional, and always ready to assist with any requests, whether it was arranging transportation, offering local restaurant recommendations, or providing information about nearby attractions. My room exceeded expectations — spacious, clean, and tastefully decorated with a mix of modern comfort and Vietnamese charm. The large windows opened up to a stunning view of West Lake, especially beautiful during sunrise and sunset. The bed was exceptionally comfortable, and the room was well-equipped with everything I needed — a high-quality coffee maker, fast Wi-Fi, and a luxurious bathroom complete with a rain shower and premium toiletries. Breakfast at the Sheraton Hanoi West was another highlight. The buffet offered a wide selection of both local and international dishes — from fresh pho and tropical fruits to pastries and Western-style eggs and bacon. The quality of the food was excellent, and the service in the restaurant was consistently friendly and attentive. I also appreciated the peaceful lake view from the dining area, which made every morning feel special. During my stay, I also took advantage of the hotel’s facilities — the fitness center was well-maintained with modern equipment, and the outdoor pool area provided a relaxing environment to unwind after a day of exploring. The lounge and bar areas were elegant and comfortable, perfect for enjoying an evening cocktail or meeting with friends. Overall, my first stay at Sheraton Hanoi West Hotel was outstanding in every aspect — comfort, service, and atmosphere. It truly felt like a home away from home, and I was impressed by how well the hotel balanced luxury with genuine warmth. I would highly recommend this hotel to both business travelers and tourists looking for a high-quality, relaxing stay in Hanoi. I look forward to returning soon and experiencing the same exceptional hospitality once again.
Guest：Hotel is really old… also my room has strong smell coming from toilet. Very disappointing
Guest：入住办理的小男生服务态度非常差，硬件设施也达不到五星级的标准，这样的性价比完全超出超常规的价格，1500人民币住的酒店跟我们国内的是星级水平还不到，建议大家综合选择！

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Sheraton Hanoi West

Address: 36 Le Duc Tho Street, Quan Nam Tu Liem, Hanoi, Vietnam
Reserve : +8620-86009099
Busy or no answer, online booking please!
Foreground Tel: +84-24-22301234
(Catering Entertainment)

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